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| You expect optimal performance from your carriers. |
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| Your projects are carefully planned, engineered and executed with a high degree of coordination, safety and professionalism. |
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| Committing to the load for some carriers is an ongoing debate! |
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| The larger the carrier the higher the dependence on computer systems for customer service and truck utilization. Highly sophisticated software systems have evolved to manage the demands of the two distinct needs. One will argue the need for revenue to maintain profitability. The other will argue the need for performance to maintain relationships with key customers. |
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| The ship date is not the day for debate or argument. Either you have a truck of you don't. If you haven't talked directly with the driver, are making as assumption on what you believe will happen! |
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| At Armstrong there is no debate. We commit to the load and the final performance outcome. |
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| Get the details right, get a verbal go ahead for the truck, commit to the order. Simple, effective, reliable. |
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| The Armstrong philosophy shapes our process and procedures. |
